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Regulation

The purpose of these regulations for Residenza Dante, located in via Dante no. 50, in Nuoro, is to guarantee a pleasant and peaceful stay to all our guests. It is an agreement between the guest and the MC Servizi Srl (Residence Grandi Magazzini and Residenza Dante) and hence it implies your full acceptation of the following rules and requests your cooperation in observing it.
Disorderly behaviour or non-compliance with the rules and regulations may result in eviction, as well as a report to the Public Authorities if the non-compliance might represent a violation of the law.

These regulations will be provided to our guests at check-in and will be available any time in the reception office and on our website.

Every rule should be observed since the moment of the booking. It is mandatory to return this document duly signed within the 24 hours after your arrival.

Bookings and check-in

The apartment, clean and tidy, will be accessible to the guests upon arrival between 4.00 p.m. and 7.00 p.m., and it should be left before 10.00 a.m. the day of check-out. The apartment can be accessible before 4.00 p.m. only if it has been made ready for the guests. If the client is unable to show up on the scheduled date and hour, he is required to notice his delay to the Management, in order to agree a new schedule. For any information and formality, you can contact the Reception office (via Dalmazia no. 1) from Monday to Friday from 8.30 a.m. to 12.30 p.m. and from 4.00 p.m. to 7.00 p.m.

 

On Saturday and Sundays the reception will be available upon request made by phone to the following number: +39 0784232819.

Clients will be required to show their valid ID card upon check-in for the hotel record. The client who made the reservation will be responsible for the other guests staying in the same apartment, according to the general rules for Public Safety. The client is therefore compelled to be informed about the other guests and to provide their documents for the registration.

Payment terms and conditions

Bills must be settled on presentation, unless otherwise agreed between the parties. Prices are calculated per night and can change depending on the stay. The weekly rates apply to a 7 night stay from the arrival date, with the possibility of daily/weekly extension (SEE RATES). Monthly rates apply to a 30 nights stay from the arrival date with the possibility of daily/weekly/monthly extension (SEE RATES).

Every single day of extension of a weekly or monthly stay will be calculated according to the price list.

Upon arrival, clients will be asked to sign an inventory for the equipment and the state of the apartment. We kindly invite you to inform the Management about any damage or malfunction in the apartment immediately.

The Management is entitled to ask a 200,00 € deposit as a guarantee for any damage, late check-out, key loss or damage or special cleaning. This amount will be returned at the end of the stay in case none of the above-mentioned problems occurs.

The rates depend on the apartment occupancy, hence residents are kindly asked to inform the reception desk of any variation in the number of guests.

Early or night departures can be arranged by checking out the previous day.

Early departure is only possible for long-term reservations (more than 1 month) and it needs to be communicated to the Management at least 20-30 days before the scheduled departure date. In case of late notice, there will be a fee of 1 month’s rent.

Every apartment is fully furnished and equipped and it is available for short and long periods.

The rates include: water, electricity, linen and blankets, heating, towels, weekly linen and towels change.

When leaving the apartment, guest is asked to close all water taps, turn off the lights and every electronic device; a proper use of sockets and of the store tops is also required. Windows should be opened at least 15 minutes per day in order to air out the rooms, and the use of the extractor fan is mandatory when cooking.

The number of linen and towels provided is equal to the number of guests checked-in per apartment. During the stay, a general clean of the apartment is made by our housekeeping staff; in case of particular lack of hygiene, the Management is entitled to apply a 30,00€ fee for the extra cleaning.

Noise-making or loud music and television in the way that is disturbing to other guests is forbidden, particularly between 10.00 p.m. and 8.00 a.m. and between 1.00 p.m. and 3.00 p.m.

Children should not be left on the residence premises without adult’s supervision, in order to avoid material loss and damage and to guarantee the peaceful and comfortable stay of others. Moreover, children are not allowed to squall or play in the common areas.

Guests are not allowed to hang paintings, move furniture or hang out in the terrace clothes, carpets and laundry. Pets are not allowed.

Upon check-in, guests will be provided with the necessary information concerning the waste disposal. Waste should be divided into plastics, glass, paper, organic waste and other forms of waste. At departure, the waste should be thrown into the specific bins placed in the recycling depot. We kindly remind you that the apartment should be neat at your check-out, and all damage should be noticed as it will be charged as extra fee.

The guest is required to leave the apartment available for any ordinary or special repair that needs to be made by our staff.

Some apartments are provided with a reinforced door; guests are discouraged to a permanent use of the internal bolt, as this would make a prompt intervention difficult in case of emergency.

Left and unclaimed items found in the apartments will be kept for a period of 10 days only from your departure date. After this period, the residence is no longer responsible for your personal items and the Management is entitled to get rid of it in the most appropriate ways.

The Management is entitled to performing all indispensable repairs and provide appliances during the guest’s absence without any authorization.

Smoking is strictly forbidden inside the apartments and in the common areas. The electronic or mechanical key loss or damage will entail a 30,00 € fee.

Services

A full cleaning is provided weekly. Should you require extra time of service, requests should be made directly with the Management, who will inform you about the extra costs depending on your request.

A coin operated laundry is available for our guests in a building next to the residence.

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